The VMS platform offers you complete visibility on the entire operation , and all relevant KPI’s, allowing real time analysis and decision making through a comprehensive and user-friendly dashboard that is updated in real time
The VMS platform allows you to leverage and exploit customer data through a clear view on the revenue, subscriber profiles, churn, response, service overall performance, per service and per service provider. The platform also allows data filtering as per user requirements in order to track progress and compare performance over time.
The VMS platform provides insights on chargeability allowing you to modify strategies in order to increase charging frequency and thus revenue
One of the most critical visibility benefits that the VMS platform offers is the ability to measure Customer Lifetime Value (CLV). By identifying CLV you can build and adapt business cases and predict how much promotional investment is needed, revenue a service is going to generate and profitability
Control
The VMS platform allows for complete control over the operation including but not limited to:
Add a description here
Defining levels of responsibility and accountability in the platform based on key KPIs for the SP and the service
Add a description here
Defining workflows as per agreed upon business rules allowing for easier SP, service and subscriber management with zero errors
Add a description here
Defining customer journeys as per service requirements.
Add a description here
The platform allows for maintaining regulatory and fairness rules by allowing you to create rules and conditions for SPs.
